FAQs
We have answered some questions here to support your interest in our products and services. If you have any questions that remain unanswered, please feel free to call our friendly Customer Services team on our Contact Us Page. We are on hand and happy to help.
Q:Where are your items made?
A: All of our products are handmade from our factories in West Yorkshire.
Q:Can a good bed really improve your sleep?
A: Yes. A supportive bed with a comfortable mattress prevents your body from sagging when you are asleep, which in turn minimises the amount you toss and turn.
Q: How long is the guarantee?
A: We offer a 1-year guarantee on all orders placed. Our guarantee protects your purchase from structural defects and manufacturing faults. This warranty excludes fabric damage, deterioration or staining, and structural issues caused through misuse of the product.
Q: Do you have delivery restrictions?
A: With regret we do not deliver to Ireland, Northern Ireland, Isle of Man, Channel Islands, Gwynedd, Dyfed, Shetland, Orkney or the postcodes below:
| AB | BT | JE | DD | FK |
| GY | IV | KW | KY | PA |
| TQ | TR | ZE | PH | PL |